This bingo card has a free space and 74 words: Close out 3+ tickets after 3 strikes in a day, Add Printer to computer, AD Password Reset, AD Account Unlock, Need File Restore, Korey DID start the Good Morning Post, Update on Incident, Update on REQ/RITM, 5 Self Submit tickets completed in one day, Global Protect Issues, Konica Service Call, LAPS Needed, Customer Reopens incident after it was resolved, First Call Resolution, P1 Incident, Expired AD Password, Customer is not technical, PDFs not opening in Adobe, You get the same caller on the same day, Korey DID NOT start the Good Morning Post, Self Submit Queue is empty, You hear a pet on a Call, Someone asks you to view their Screen, Customer uses the word "glitching", Email Escalation about an Incident, Ask HR Transfer, TeamViewer doesn't work, Get a Leave of Absence caller, Wanting Permanent Local Admin Access, RbA Command Center Transfer, User forgot their password, Password Sync issue (computer using old password to sign in), Escalate a MFA reset for IT personnel, Verified User, Someone's pet joins a Teams Meeting, Resolved 10 tickets, Windows 11 User, Escalate an Incident, Office Wireless Certificate issue, MFA Reset, Fetch agent's computer forces a restart, Restarting the user's computer fixes the issue, Headset issue, Issue caused by not being connected to Global Protect/Andersen network, Agent took 15+ inbound calls in 1 day, Standup is over 15 mins, Standup is under 5 mins, New Computer Setup, Customer has to end the call because they have another appointment, LAPS did not give a password in Azure, Teams Add-in missing in Outlook, User is not sure if the email is suspicious, Chrome not loading webpages, Wrong Number, Outlook Profile Rebuild, Get a ticket/call for application IT doesn't support, User has external monitor issues, User has keyboard or mouse issues, Users account is disabled, User asks when they can get a new laptop, User is using a computer that is not assigned to them, Entering Credentials incorrectly, Outlook issues, Microsoft Teams issues, Browser is not loading webpage, Caller is driving and can't troubleshooy, Suspend BitLocker for update, User says they submitted a request but not showing up in ServiceNow, User restarts computer before you can provide instruction thus ending call, 10 Self Submit Tickets completed in one day, Map a network drive, Attend 2+ Meetings in a day, Free and Free.
⚠ This card has duplicate items: Free (2)
Fetch Service Desk BINGO | Fetch Service Desk BINGO | Fetch Service Desk BINGO | Fetch Service Desk BINGO | Fetch Service Desk BINGO
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