This bingo card has a free space and 24 words: Answered 100 calls by end of week, Request transaction history, Spoke to a caller with same name as you, Used language line, Approved OBC request, Request unload funds, Submit IT ticket, Supervisor callback, Speak to BSS more than 15x in 1 day, 5 or more SPP override requests in 1 day, End day with > 90% SLA, Send a questions email to Supervisor, Caller mentions previous agent spoken to by name, Caller calls you by the wrong name, Portal login creation, SOC check conversion request, IBC with more than 10 patients, Add more than 10 entries to EOB escal. sheet in 2 days, SelectRx demo update, SelectRx backdate request, Request more than 15 patients be added to portal by end of week, Request check trace, Caller cannot HIPAA verify patient and Tell caller there are no claims on file for that DOS.
IBC BINGO | Ophthalmology Bingo | Call Center BINGO! | Pharmacy Week Virtual BINGO | Call Center BINGO!
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