This bingo card has a free space and 24 words: In House Transfer, Parent Calling for Child, Refuse to Verify HIPAA, Just Calling for Info, Caller Talking to Someone Else in Background, Left Message w/ Live Person, SEARHC Payment, Memorial Payment, Transfer to YK Cashier, Request Callback, Caller Thanked You, One Call Resolution, Provided Telephone Number to Another Dept, Insurance Company Call, Setup a Payment Plan, Secured Payment w/ PPD, Heard a Pet or Child in Background, Payment of $500 or more, Request Statement, Connected w/ Patient on OB Call, Asked Team Member a Question, Made Patient Laugh or Vice Versa, Patient either already on FA or inquired about FA and Left a Voicemail.
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