This bingo card has a free space and 17 words: I am here for you., I’m happy to listen any time., That's what I am here for, I can see how that would be difficult., I can't even imagine going through something like that., I understand how that can be worrisome. I'd love to help with this., I would be upset too., I realize how complicated it is to…, I can imagine how frustrating that would be., That would be disappointing, especially when… [paraphrase the customer’s perspective or efforts], I can see why that made you angry., This situation is unacceptable to us too., If I were in your situation, I would feel exactly the same way you do., If I were in your situation, I would be asking the same questions you are., Customer, I completely understand the frustration in this situation., Customer, I realize the importance of and I am sorry this is the situation you are in.
Empathy Statements | Emotional empathy statements | Emotional Empathy Statements 🍂 | Empathy Bingo | Empathy statements for contact centres BINGO
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