This bingo card has a free space and 24 words: Needs an appt after school, Doesn't want to come in-person but needs e.g. wt check, They can't hear you, Patient's parent doesn't know their schedule, Mumbling, Will only see an attending, Wants to see a provider who isn't here anymore, Telemarketing call, Needs forms filled out, Giving you way too much information, Giving you way too little information, "It's urgent", Only wants a female doctor, Only wants a male doctor, Never been seen at BCH before, Transferring from CHPCC, Nobody there once you pick up, Wants to speak to their MD personally, Changes their mind on appt time right after you click Accept, Looking for a department other than AYAM, Looking for a therapist, I want to speak to a supervisor, (They start yelling) and 'Do you have anything sooner??".
Front Desk | CSR LIFE | Leads Bingo | Week #1 | Leads Bingo | Phone Bingo
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