This bingo card has a free space and 24 words: "Happy to help!", “I understand how (blank) that must be.”, “Great question! I’ll find that out for you!”, “Thanks for bringing this to our attention!", “I’d love to understand more about ...”, "Tell me more", “Thank you for being a long-time customer!”, "I can absolutely help with this!", “I’m sorry you’re dealing with this, [Name].”, “I’ve had this same issue. Here’s what worked for me.”, “That is concerning! Let me check on it right now.”, “Just so I’m on the same page, the problem is…”, "To make sure I'm understanding correctly,...", "I appreciate your patience while I look into this for you", "Do you mind if I place you on a brief hold while I look into this?", “No problem! We’ll get you set up in no time”, “I’d be upset about this, too.”, "Let's get your account pulled up to see what our options are'", "Taco Tuesday", "You're in (STATE)? I've always wanted to visit there!", "I'm glad you called so we can get this sorted for you.", "I appreciate you taking the time to call us.", "Can you think of anything else you need help with today?" and "If you need anything else or you want to hear my joke of the day...".
EMPATHY RULES SUPPORT | Empathy BINGO! | Empathy Bingo | Talk Off Bingo!! | Empathy statements for contact centres BINGO
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
Tip: If you want your game to last longer (on average), add more unique words/images to it.
