This bingo card has a free space and 24 words: Pt spells Optum wrong, Partial reg that needs to be deleted, Dead air, Elderly pt says very good, HSID transfers a non OPP call, Pt thinks their username is their email when it is not, Pt calls back in not being able to register after being told to wait because MRN was just generated, Someone says "STAT BOOST" in chat, Pt asks for a supervisor, Angry test results not available the same day, Pt think they are reg but they are not, Agg ID issue for proxy, Pt apologizes to agent, Pt complaining about Optum, Pt calls in for status check for Agg ID issue, Pt says they're "not too tech savy", Add proxy for 2+ kids, Pt is talking to someone in the background, Older couples working together to try and register, Agent advises Pt to file grievance with insurance, Password reset call that lasts more than 15 minutes, Lexi being a problem child, Someone says "STAT BOOST" in chat and Dead air.
⚠ This card has duplicate items: Dead air (2), Someone says "STAT BOOST" in chat (2)
OPP Bingo Week 3 pt 1 | Patient Access | Mychart Bingo | Help Desk Bingo | PCC Bingo
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