Case Management Bingo

Case Management Bingo Card
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This bingo card has a free space and 29 words: Research notes, internal note, User Guides, KBs, Action Plan, Template, Best Practices, Duplicate Case, ServiceCloud, ownership, Web, Chat, Phone, urgency, severity, case title, selecting a product, request entries, documenting, disengage, Follow up, Solved-Confirmed, Solved-Unconfirmed case status, Working, Awaiting Customer, Customer Follow Up Needed -, Internal Follow Up Needed, Customer Requested Hold and Pending Internal Response.

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