This bingo card has 14 words: The status to select at the beginning and end of our shift to make sure we don’t receive any external interaction is _____________, When handling an interaction, last step before getting a new one is to ____________, Emails, calls, dealer updates, etc are types of _______________, If we find a very useful article we can save it as __________ using the star button, CVR stands for ____________ ____________ ____________, _____ have priority over written interactions, All the detail information about processes are detailed in the Knowledge ____________, When I am ready to receive a new interaction, I need to choose the ___________ status in the softphone, When we want to call to a colleague before transferring him/her a call, we do a ___________ transfer, I can __________ a list view to keep it as the first shown view of that category., CRM stands for Customer __________ Management, B2B and B2C are type of ______, When we are in a call with a customer and a dealer at the same time is called _____________. and When we receive Spam we need to _____________ the case..
SIRIUS Basics Day 1 Recap | SIRIUS Basics Day 1 Recap | Walgreens | LTSA Incentive! | Answer Yes or No
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