This bingo card has 14 words: All the detailed information about processes are detailed in the Knowledge ____________., I can __________ a list view to keep it as the first shown view of that category., When we are in a call with a customer and a dealer at the same time is called _____________., Emails, calls, dealer updates, etc are types of _______________., When I am ready to receive a new interaction, I need to choose the ___________ status in the softphone., When handling an interaction, last step before getting a new one is to do the ______________., CRM stands for Customer __________ Management., When we receive Spam we need to _____________ the case., B2B and B2C are two types of ________________., CVR stands for __________ Vehicle ___________., If we find a very useful article we can save it as __________ using the star button., When we want to call to a colleague before transferring him/her a call, we do a ___________ transfer., __________ have priority over written interactions. and The status to select at the beginning and at the end of our shift to make sure we don’t receive any external interaction is __________..
SIRIUS Basics Day 1 Recap | SIRIUS Basics Recap | Amy's AR Team Bingo! | Walgreens | Northgate Gems
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