Team 2 Bingo !

This bingo card has a free space and 24 words: Assisted in placing online order. Advised we can't cancel or change once placed & checked in cyber, First Work Hour completed (10CPH), Completed a "RCE Perfect" Call/email., Sent a handwritten note to a Fossil or Canada Customer, Avoid dead air by making small talk or called escalated customer after 3 email replies., Sent handwritten note to a Fossil Customer, Kept the conversation going by asking customer to add us on social media, Completed call within a 5:00-5:15 AHT, Offered to email repair form., Placed a send sale or provided store contact information which had product available, Kept the conversation going by asking customer to subscribe our emails/catolog, Personalized call with customer's name or Modified hotkey to personalize email, Third work hour completed: 10 CPH, Asked customer all probing questions before setting up for a complimentary repair, Fifth work hour completed: 10 CPH, Set up a customer for LSJ warranty & advised it would be upon evaluation from a technician, Kept the conversation going by asking customer to add us on social media, Sent handwritten note to a Watchstation customer, Completed a "RCE Perfect" Call/email., Asked customer if they had further questions and invited to call back, Sent handwritten note to MSC customer, (Phone) Offered to place an order for a customer (Email) advised to call in to place an order., Sixth work hour completed: 10 CPH and Personalized call with customer's name or Modified hotkey to personalize email.

⚠ This card has duplicate items: Completed a "RCE Perfect" Call/email. (2), Kept the conversation going by asking customer to add us on social media (2), Personalized call with customer's name or Modified hotkey to personalize email (2)

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