This bingo card has a free space and 27 words: told CSR their whole life story, actual defective product, I want to remain anonymous, Sounds not sober, wants all units replaced, dropped call, language barrier, demands a supervisor, "Hello? Hello? Hello?", not our unit, was able to calm a customer down, waits over a month to call about false alarms, same customer calling in thee same day, customer goes on a rant about our units, "Ive been waiting over __ days for my alarm", wants refund, "i am a master electrician", customer lied, "i dont see the green light", "the FD said it was defective!", "this is the __ time ive called", call lasts over 45 minutes, customer curses, legal form, wants their unit over nighted, says our company is not honoring our warranty and has to get rude with a customer.
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