This bingo card has a free space and 30 words: told CSR their whole life story, actual defective product, I want to remain anonymous, Sounds not sober, wants all units replaced, dropped call, language barrier, asks where we are located, "Hello? Hello? Hello?", not our unit, was able to calm a customer down, waits over a month to call about false alarms, same customer calling in thee same day, customer goes on a rant about our units, "Ive been waiting over __ days for my alarm", wants refund, "i am a master electrician", customer lied, "i dont see the green light", french speaker, "this is the __ time ive called", has to get rude with a customer, customer curses, legal form, refuses to clean their alarms, says our company is not honoring our warranty, having to repeat yourself over 2 times, call lasts over 45 minutes, wants their unit over nighted and demands a supervisor.
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