This bingo card has a free space and 8 words: Emoji's, Empathy, tone, active listening, patience, Soft Skills, Ask probing and clarifying questions to understand what your cx needs., Use your resources to help solve the cx issue., Gain alignment on the expected outcome with the cx. Look for opportunities to build value for the cx., Check with the cx that you have solved their issues and check to see if you can help with anything else. and Paraphrasing the questions to ensure understanding..
Who received a call where?? | STAR Actions | Microsoft Word Bingo | Acknowledgements | GEICO PHONE CALLS
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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