March Board - Emails Team

March Board - Emails Team Bingo Card
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This bingo card has 18 words: Accomplish a new goal set with your team leader within the month, Try and convince a client to rebook instead of cx - must result in a new booking., Upgrade existing booking to higher grade or fare, Convert a minimum of 6 SF leads for the month, Make over 10 bookings a month, Resolve an issue before it escalates into a complaint., Complete CLIA module or cruiseline online training, Follow up or call all NCL enquiries and provide feedback to KT, Share with your TL a positive review from your customer within the month, 100% office attendance for the month, Assist a colleague with a complicated enquiry, Attend the team meeting and provide feedback or suggestions for improvement to help emails team., Contact 5 leads by phone instead of emailing them this month., Locate an unknown payment (email from accounts) successfully, Rebook a customer to a new sailing at a higher price., Assist phones teams when busy, Rebook a customer to a new sailing after their original one was canceled by the cruise line. and Remember to check QC inbox and clear emails by the end of every week for the month.

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