This bingo card has a free space and 24 words: “My pleasure”, Sold a membership, Value statement about technician, Value statement about company, Value statement about service, Make a connection, Find something in common, Book 5 appointments, Make 10 outbound calls, Offer an additional product or service, Smile the entire call, Ask at least 5 questions about the issue, Confirm all contact information, Restate appointment information, Don’t say ummm, “Thank you for your patience”, Show empathy, Listen without interrupting, Restate information, “Is there anything else I can help with today?”, Friendly greeting, Use customer’s name more than twice, De-escalate an upset customer and Say thank you at least 3 times on the call.
CRT Escalations Bingo! | Waiter - Bingo | SUNDAY FUNDAY | Transition Week Bingo | BeKind Bingo
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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