This bingo card has a free space and 15 words: Too intrusive and blocks critical information in 1VU, Require more interactions (more clicks), Sometimes provide incorrect CR suggestions, Sometimes has latency issues, New agents are more satisfied, Copilot doesn’t capture actions taken by previous agents, Copilot suggests adding Order ID after CR confirmation, Copilot covers some parts of 1VU in the screen, Copilot doesn’t capture information given to the customer in the help center, Copilot has misunderstanding of customer responses, Having to click to open and close Copilot is painful, The amount of text in Copilot is hihg, Copilot is slow someimtes, Training quality on Copilot is great and The font size of copilot is great.
Concentrix Bingo | Human Bingo | Copilot Chat Bingo | Find someone who... | Sales Bar Hoppers
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