This bingo card has 1 images, a free space and 24 words: Go/appreciate, Wear Yellow, "My goal is to understand your situation and find a way forward that works for both of us", "Given what you've told me, perhaps we could explore these options:", Owning the call/case-start to finish, "Bear with me just a few moments while I look into other options for you", Listening with Empathy - Understanding the Entire Message - Enroll in Learning Catalog, "I hope I have helped you today", "Great Question, I'll find that out for you.", Tell a Joke in chat, smile, I am sorry to hear that, reach out to a teammate for assistance, "That is absolutely understandable", Balancing toughness and kindness, "What are some questions you still have", Validating the customer or specialist feelings, Listening with out interrupting, Positive Self-Talk, Ask a coworker about their day, Meet SLA, Give a high five, Answer a question in Chat and "What I am currently doing to help you is...".
What Am I? | Soft Skills Bingo | Career Fair 2024 | friday fun! | RC Chat Bingo 2023
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