This bingo card has a free space and 24 words: Took ownership on a call, Reduced customer effort, Avoid placing customer on hold, Calmed an upset customer, COMPOSED AN EMAIL FOR THE CUSTOMER, USE YOUR EMPOWERMENT, Shared a helpful tool, Offered a clear next step, USE A 'SO THAT' STATEMENT, Thank customer for feedback, Listened actively to a customer, SOLUTION BOOSTER, USED KB ARTICLE, USED GOOGLE AS A RESOURCE, Thank customer for waiting in queue, Asked clarifying questions, Used empathy effectively, "OUTSIDE THE BOX" RESOLUTION, Solved a call in one interaction, REVIEWED NOTES (CRM,DMP,HOME), Used customers name, Took a break to recharge, Helped a teammate and Purposeful small talk.
Customer Service 2025 | Customer Service Bingo | Customer Service Bingo | Customer Service Bingo | Customer Service Bingo
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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