This bingo card has a free space and 24 words: I apologize for the inconvenience caused, I understand how frustrating that must be, I can hear how upsetting this is for you, I can see this is important to you, and I'm going to make it my priority to find a solution, I'm so sorry this happened. Let's work together to fix this, Thank you for bringing this to my attention. I'm going to do my best to help you resolve this, I'm truly sorry for the trouble this has caused you, That's definitely not the experience we want you to have, and I apologize for that, I know how frustrating this is, and I'm here to help you get this sorted out, I'm sorry this is taking longer than expected. I'm actively working on finding a solution, I'm going to make sure this gets resolved for you, I want to make sure I understand everything correctly. Could you tell me more about [the specific issue], Just so I'm on the same page, what I'm hearing is [paraphrase the problem]. Is that right?, Here’s what I’m going to do right now to help, I really appreciate your patience — I just want to make sure I get this right for you, I appreciate your time and I will work to ensure that your issue is resolved., Thanks for holding; I’m still here working on this for you..., I can see why this matter is important to you, Thank you for working with me on this, It has been my pleasure to assist you today, Please don’t hesitate to reach out if you need any further assistance, We remain committed to ensuring your satisfaction, Let me confirm that I’ve got this correct for you. and Thank you for allowing me the opportunity to assist you today.
Empathy Bingo | Empathy BINGO! | Customer Service | Customer Service | Let's resolve this!
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