This bingo card has a free space and 24 words: How’s your day going so far?, How’s the weather in your area today?, I see you’re calling from [location/company] — how’s everything going there?, “Do you have any fun plans for the evening/weekend?, I understand this might be frustrating — how long have you been dealing with this?, I can hear that this has been frustrating for you — can you tell me more about what happened?, I want to make sure I understand everything clearly — would you mind walking me through it?, What would be the best outcome for you today?, Has this issue been going on for a while?, Talk about a hobby, I’m really sorry you’ve had to deal with this — let’s see how I can help, You’re absolutely right to feel this way, Thank you for your patience — I appreciate you staying on the line., Just to clarify, when did this issue first start?, Have you tried any steps already to resolve this?, Talk about sports, Is there anything specific that made the situation worse?, Talk about favorite TV show, Talk about your favorite super hero, Would it be okay if I take a few minutes to look into this for you?, Would you prefer a callback or to stay on the line while I check?, Talk about a family member, Is there anything else you’d like me to prioritize while resolving this? and I can help you with this issue.
Customer Service Bingo | Customer Service Bingo | Customer Service Bingo | Customer Service Bingo | Empathy and Required Information Bingo
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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