This bingo card has 16 words: Fires off their details immediately and rapidly, 'I'm a pensioner', try to get intro offer they can't, System goes down, Angry/rude customer, 'I've been reading this paper for', doesn't understand they pay in arrears, voucher customer ringing about delivery issues, Free!, Customer writes awkward/weird format email, Asks for a certain member of staff, wheel spin, tells you their life story, call over 15 mins, call over 20 mins and multiple cancellations on 1 call.
CEM/EMPATHY BINGO | Customer Service Bingo | Call Center BINGO | Phone Call Bingo | Spirit Bingo
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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