This bingo card has a free space and 11 words: I utilized an HDC Shelf article during a chat, I walked an agent through the process of a tow reimbursement, I saved an HDC membership from cancellation, I checked the HDC Weekly, I explained how an agent can sign the member up for HDC (Essentia), I confirmed HDC was on the policy (Essentia), I confirmed HDC is on the policy (State Farm), I helped a State Farm agent locate their HDC quote in the ECRM, I walked an agent through the process of getting a tow, I provided three benefits of HDC to an agent and I explained how an agent can sign the customer up for HDC (State Farm).
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