This bingo card has a free space and 24 words: Asked customer's name, Gathered contact information, Stayed in control of the call, Offered two appointment times, Asked vehicle needs, Asked how they'll use the vehicle, Built rapport, Mentioned dealership benefits, Ended with excitement about the visit, Had energy, Asked about trade-in, Created urgency to visit, Used customer's name 3+ times, No dead air, Confirmed vehicle of interest, Invited customer to dealership, Confirmed date & time, Kept the call under 10 minutes, Asked an open-ended question, Used customer's name naturally, Avoided quoting price first, Thanked the customer, Avoided negotiating price and Sent confirmation text.
PHONE UP BINGO | PHONE UP BINGO | PHONE UP BINGO | June HD Customer Experience | TGIF!
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