This bingo card has a free space and 24 words: Advised Customer of the benefits of having a MyAccount, Provided HDCC contact, Used “What we can do is..” in interaction, Recapped what you did for customer in your interaction, Offered to call carrier for customer, Advised customer of self serve options in MyAccount, Customer laughed, Used “Let’s get this taken care of for you” in the interaction, Thanked Customer for their Loyalty, Advised of Solution Booster Options, Make customer laugh, Provided the link to the Delivery Tracker for their Order, Used "Is this something that you would be comfortable with?" in interaction, Offered Survey, Provided HDPP contact, Used "I want to make sure that I provide you the best options to resolve your issue" in interaction, Let customer know how to file claim with carrier, Asked customer if they have further questions, Provided customer with carrier tracking link, Referred Customer to ProReferral, Customer thanked you, Asked Customer how they are today, Customer asks how you are and Offered to call store for customer.
LTSA Incentive! | STAR Actions | CSAT BINGO | Home Depot | Soft Skills
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