First Contact Guide

This bingo card has 24 words: "Now that the account has come across to credit corp", "It is important we discuss this now as this account has now been assigned to collections.", "It is important we discuss this now as this account has now been assigned to collections.", "This may impact you further if we are unable to speak with you at the agreed time.", "I understand that I might have caught you at work.", "Credit Corp are a specialist debt recovery agency and as your account has been assigned here due to non payment, the original terms of your contract have now passed and the outstanding balance is now due and payable.", "account Our preference is to achieve a suitable outcome without the need to progress down the legal avenue, but that will be guided by how promptly we can finalise this account.", "How quickly can we work towards getting the full balance paid?", "How much can you pay today?", "Given the last payment date was <last payment date> it is important that this account is finalised quickly. How long will it take you to get the full balance paid?", "My concern here is whilst the account remains unpaid there is a risk this could impact your credit file. Can someone assist you in paying the amount now?", "I can assist you with a discounted settlement if you can get the funds together now. If you can pay <Discounted amount> within 48 hours we would consider this full and final payment to close your account.", "You would have had the opportunity to repay this account whilst it was still with <Client>, however there’s been no payment since ....", "Even though you haven’t been defaulted, it is possible that this account may show as a Credit Relationship by Experian", "How close can you come to this amount?", "I’ll wait on hold while you get those details for me, this should only take a few minutes", "however this might be the most expensive option.", "Additionally, whilst the account remains unpaid further collections can proceed if we are unable to resolve the balance.", "I’m not sure if this option will work for you, but some customers that I’ve dealt with in the past have had some success in .. ", "If we were to offer you a discounted settlement, is there anybody who may be able to assist you? You would save money off both the amount owing, and I assume off any interest payments also.", "The right to charge interest was amongst the rights transferred to Credit Corp on assignment", "Our records show that the last payment to the bank was on <Last Payment Date> and as a result the account has now been assigned to Credit Corp", "Can we process the outstanding balance today". and "It is important that we explore the options available to finalise the account".

⚠ This card has duplicate items: "It is important we discuss this now as this account has now been assigned to collections." (2)

More like this:

ODP and AutoPay CCA | Banking Bingo | Great Word Choices | CREDIT BINGO | GOLD STANDARD CALLS