Customer Service Week BINGO

Customer Service Week BINGO Card
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This bingo card has a free space and 24 words: Gave claim status to a member or provider., Used a Benefit Doc., Put a suggestion in the suggestion box in the coaching room., Explained a denied claim to a member or provider., Gave preventive care benefits to a member or provider., Called the Team Lead line for assistance., Gave prescription benefits to a member or provider., Read "What's Happening" on NeuPoint, Helped a member or provider use the portal or Find-A-Doc., Gave OV/Spec benefits to a member or provider., Gave chiro or PT benefits to a member or provider., Explained to a member or provider the service wasn't denied - it went towards deductible., Received a Recognize today for Fabulous Feedback, Resolved/closed at least one item in my inventory., Gave radiology benefits (MRI, xray, CT, etc.) to a member or provider., Used SDS to retrieve information for a member or provider., Read the most recent Survey Stories., Transferred 5 calls in a row to the survey., Gave outpatient surgery benefits to a member or provider., Read at least one guideline in between calls., Used the Code Reference tool., Wrote a positive comment on a coworker's Recognize., Expedited a preauth request or claim reprocessing. and Used Code Link Pro.

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Claims | CHAOS BINGO! | Call center Bingo | St. Patty's Day Challenge | St. Patty's Day Challenge

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