Untitled Bingo

This bingo card has a free space and 42 words: Mission Our mission is to conduct assessments that promote continual improvement through teamwork and education., Vision Our vision is to be the globally recognized model for assessing quality in construction materials testing., Value: Integrity Do the right thing., Value: Awareness Understand our impact on our colleagues, customers, and the public., Value: Balance Maintain work/life balance and find satisfaction in the work that we do., Value: Objectivity Fact-based decision-making., Value: Respect Be polite and professional while maintaining integrity, awareness, balance, and objectivity., • Check the standards when you have questions, reviewing and reading standards together with lab personnel whenever needed., • If you have not seen a test method in a while, brush up on it before the assessment., • Ensure that worksheets and report are detailed enough that somebody who was not present for the assessment knows what deviations from the standards occurred or were observed. Include pictures or videos if needed., • Reach out to other members of the LAP team if you are unsure about something., • Be thorough- our goal is to always watch as much of the complete test procedures as possible., • Make sure that all findings written are based on objective evidence and document the evidence in your worksheets., • Follow the audit trail- know when to dig deeper into an issue, but also know when to move on., • Be fair and consistent with each lab you visit and with other assessors. Be aware of any potential conflicts of interest that may exist during an assessment and avoid being influenced by them., • Make allowances for people to be human. A missed step may not necessarily be a finding if the technician catches it., • Encourage laboratories to go through the root-cause analysis process for systematic problems instead of allowing them to “resolve during the assessment.”, • Recognize that auditing is an exercise in sampling., • Our goal is to help the labs improve and get better at what they do- work with them as if you are on the same team, not against them., • Strive to understand each laboratory that you visit and how they are uniquely organized, as well as how they are implementing their quality management system., • Be patient, let the lab technicians take their time to perform testing, within reason., • Respond to customers promptly, even if it’s just to let them know you got their communication and you are working on getting back to them. If possible, use the same form of communication to contact the customers they used to contact you., • Let the lab know if something major changes before the final report is issued, especially if findings are added., • Share things you have learned at other labs with the lab you are at (tips and tricks, for example), to add extra value to the assessment., • Suggest improvements to the worksheets or other aspects of the program back to AASHTO re:source so that we can continually improve the services we provide., • Respect people’s time; be flexible and conscientious of other people’s schedules., • Always be on time, or preferably, a few minutes early for your assessment. If something unexpected happens and you are running late, call the lab to keep them apprised of your new arrival time., • Work around the lab’s schedule but remember that it is your job as the assessor to control the pace of the assessment., • If the testing schedule is tight, work out a plan with the laboratory during the pre-assessment phone call, or as soon as you can during the opening meeting, to keep everybody on track., • When you have time to fill, be productive by checking equipment or paperwork, cleaning up worksheets, writing the report, etc., • Communicate your expectations for the assessment to the lab personnel clearly during the opening meeting., • Keep an open line of communication – don’t wait until the final report to communicate findings during an assessment (no surprises)., • Give a status report at the end of every day of the assessment. Try to include laboratory management that have not been involved in testing whenever possible so that they are kept apprised of how the assessment is proceeding., • Be honest and don’t sugarcoat or downplay any findings., • Set the right tone for the assessment. Be friendly and approachable to ease tensions, but also remain professional. This is a business relationship, so avoid being too casual., • Be respectful, treat everybody you work with as your equal, don’t patronize, and watch your nonverbal communication (body language)., • Take advantage of any opportunity to enhance or increase your own technical knowledge., • Be honest when you don’t know the answer. It’s better to ask questions if you are not sure rather than making assumptions—try to figure out the “why” behind the requirements in the standards., • Be proactive about learning. Once out of training, it’s part of the job of the assessor to keep learning and decide what they need to learn more about., • Schedule your assessments appropriately and realistically., • Don‘t work for several hours in the hotel after you leave the lab for the day- take a mental break. and • It’s ok to politely turn down lunch with the lab and do your own thing..

More like this:

Encouraging Parenting | Kraft Heinz New Hire Orientation | God is with us | Drug Testing in the Workplace | Disney Themes