This bingo card has a free space and 24 words: Reboot fixed it, Quality score opportunity, Reset a password, Re-opened Resolved ticket, "May KB pala para dito?", "Noted po TL.", Major Incidents P1/P2, Escalated a ticket, M365 Copilot, KB Not Followed, Duplicate incident, Missing validation, No screenshots attached, Wrong queue again, No work notes, User not available, Good customer service, Incomplete troubleshooting before escalation, Missing device name, "Nakalimutan ko i-update.", No KB attached, "The MFA code isn't coming through.", User says "It was working yesterday" and Coaching required.
IT Week | Service Desk Bingo | November Bingo | Customer Service Week 2022 | Fetch Service Desk BINGO
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