This bingo card has a free space and 29 words: Complaint about verification, Online banking issue, Question about paycheck, Hung up w/no answer, Application status/loan application, Blamed for something not in your control, Supervisor call, Member says "thank you", I.T. Problem, Fee refund, Made you smile or laugh, Muted member and spoke w/coworker, Member complimented you, Payment via payment console, Open/close a share, Obligatory laugh @ weird joke by member, Misunderstood member, Need a supervisor but they're in a meeting, Travel note, Unblock card for Fraud, Unlock telephone banking, Put on hold BY member, Forgot why member called, Gave a member a compliment, 15+ minute call, Talked member out of supervisor call, Threat to take money elsewhere, Sent DocuSign document and Sent CEM to team leads.
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