This bingo card has a free space and 24 words: Marked phone number(s) as DNC, Used alternate verification, Warm transferred to CR support to add debit card, Attended a coaching with my trainer or supervisor, Current account, transferred to IL, Customer paid loan in full, Used the account action needed form, Used job aids to assist with call/process, Used the estimated payoff tab, Set up settlement for Customer, De-escalated a call, Customer asked about credit being affected, Assisted Customer with debt consolidation, Assisted Customer with bankruptcy, Gave Customer ACH revoke info, Manual call back, Transferred a call to Spanish/Took a Spanish, Marked account as wrong number, Account with inactive loan, Set PTP with 6+ payments, Caller making blind payment, Account with incorrect DOB, Customer with multiple past due loans and Read dead air script.
Call Center Bingo ! | Employee of the Month BINGO | Welcome to Boo-go: Ghouls & Goals | CUSTOMER SERVICE WEEK - CSC | Cure Bingo
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