This bingo card has 37 words: De-escalated a posted escalation, AHT at or BELOW Team Goal of 340, AHT at or BELOW Deposit Goal of 350, 10 or more 9-10 T2B Survey's for January, "Words Matter" used on Call; Party ID:, On the Dot with AHT Check in at 1st AHT ( No Cushion Used), Break on Time, No Abandoned Claims at End of Day, Free!, No extended calls for 30 mins (5 min 30 sec), Lunch on Time, 1.5% unaccounted time or less, No Abandoned claims at Beginning of Day, 12 Quality calls in 1 hour, On the Dot with 2nd AHT check in ( No Cushion used), 6 Quality calls in 30 mins, Used given De-escalation given and De-escalated Party ID:, No Escalations for 1 day, T2B at or Above Goal, De-escalated a posted escalation, AHT at or BELOW Team Goal of 340, AHT at or BELOW Deposit Goal of 350, 10 or more 9-10 T2B Survey's for January, "Words Matter" used on Call; Party ID:, On the Dot with AHT Check in at 1st AHT ( No Cushion Used), Break on Time, No Abandoned Claims at End of Day, No extended calls for 30 mins (5 min 30 sec), Lunch on Time, 1.5% unaccounted time or less, No Abandoned claims at Beginning of Day, 12 Quality calls in 1 hour, On the Dot with 2nd AHT check in ( No Cushion used), 6 Quality calls in 30 mins, Used given De-escalation given and De-escalated Party ID:, No Escalations for 1 day and T2B at or Above Goal.
⚠ This card has duplicate items: De-escalated a posted escalation (2), AHT at or BELOW Team Goal of 340 (2), AHT at or BELOW Deposit Goal of 350 (2), 10 or more 9-10 T2B Survey's for January (2), "Words Matter" used on Call; Party ID: (2), On the Dot with AHT Check in at 1st AHT ( No Cushion Used) (2), Break on Time (2), No Abandoned Claims at End of Day (2), No extended calls for 30 mins (5 min 30 sec) (2), Lunch on Time (2), 1.5% unaccounted time or less (2), No Abandoned claims at Beginning of Day (2), 12 Quality calls in 1 hour (2), On the Dot with 2nd AHT check in ( No Cushion used) (2), 6 Quality calls in 30 mins (2), Used given De-escalation given and De-escalated Party ID: (2), No Escalations for 1 day (2), T2B at or Above Goal (2)
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