This bingo card has a free space and 24 words: Was asked about ETA for a bug fix, Said: "We appreciate your business", Asked: "Can I put you on hold please?", Asked: "Is there anything that I can help you with?:, Apologized when appropriate, Did screenshare session to help client, Left good notes on 5 accounts in a row, Checked in on 15five within the week, Used a cheerful voice, Defused a frustrated customer, Said "I hope I was able to help you", Passed on a sales/migration lead, Completed 1 admin training session, Got positive feedback from client, Expressed willingness to help, Used an upbeat tone of voice, Used polite phrases, Remained calm with an upset customer, Created a JIRA ticket, Added new end user to Salesforce, Customer asked for a new feature, Clocked in at least 5 minutes early today, Completed a director training session and Helped director login.
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