This bingo card has a free space and 34 words: Expressed compassion, Validated the customer via TOPS, Properly documented Twilio, Confirmed data usage in CxM, Helped a peer, Offered the survey, Reassured the customer, Created Remedy Ticket, Used the required template for chat support, Used the Helix landing page, Checked to see if the device was throttled, Mentioned the correct greeting, Created Poster Ticket, Used logme in, Asked probing question, Used Performance Helix article, Used Connectivity Helix article, Recapped the call, Resolved the issue(s), Asked for transfer approval, Factory reset the router, Pulled the sim, Tier 2 call, USCC Onboarding call, Exhausted all possible troubleshooting steps, Switched from 5G to 4G, De-escalated the customer, Connected multiple devices, Updated DNS settings, Posted a success call in chat, Collected the router MDN, Used the router manual, Repositioned the router and Checked for an outage.
USCC BINGO | HOME DEPOT | HOME DEPOT | Customer Service Week | Sysmex Customer Service Week 2024
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