This bingo card has a free space and 24 words: Update customers preferred contact method, Get a "kudos" call from a customer, Complete a Make Initial Contact for insd or clmt, Send customer a rental advance pay, File a First Notice of Loss, Explained the supplement process to a customer, Check your tasks in "my tasks" in NG, Set up digital pay for a claimant, Work at least 2 tasks on one claim, Help run the team huddle, Reply to a customer email while on an inquiry call, set liability on a claim, Used the pre authenticated call scripting, Receive applause points from a peer/leader, Shared a best practice with the team, Close financials on a claim during an inquiry call, Sent a team member applause points, Thank a customer for their years of service, Update damage details before setting MOI, Send a digital payment to a customer, Registered an insd for text messaging, Add passengers to a claim, Set a GHRN SMOI on a claim and Keep average ACW within 2 minutes the whole day.
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