This bingo card has a free space and 24 words: Acknowledge, Managing up, Give specific time increments, Reduces Patient anxiety, Explanation, Thank you for your patience, Introduce who you are and how you will help, Be genuine, Duration, Thank you for calling, How long will the wait be, Helps to manage patient expectations, First meet the patient;then treat the patient, Knock & pause Before entering, Every patient+ every time = good to great, Use eye contact, Non- medical touch, Thanks for your patience, Service Excellence, Address patient by name, Sit at Eye - level, Communicate to the patient the what / how/ why, Patient Experience and Pause and Prepare before entering the room.
AIDET | AIDET | AIDET Bingo | AIDET | AIDET BINGO
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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