This bingo card has a free space and 24 words: Acknowledge, Communication, Team work, Managing up Yourself, Eye contact, Patient Experience, Thank you for calling, tone of voice, Staff satisfaction, Smile when answering the phone, Exceed patient expectations, Explain the care you are providing, Reduce patient Anxiety, First meet the patient; then treat the patient, Active listening, Every patient + every time = good to great, Manage Up your physician, Give specific wait times, Sit at eye- level, Pause before entering the room, Thank you for coming in today, Introduce yourself and your role, Smile and Express empathy.
AIDET BINGO | AIDET | AIDET | AIDET | AIDET BINGO
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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