This bingo card has a free space and 28 words: Helped a caller who had a bad phone connection, Caller thanked you multiple times, Had to repeat the same information at least three times in one call, Caller talks to someone in the background while you’re speaking, Caller interrupts you before you finish your greeting, Caller puts you on hold, Call is over 20 min, Transferred a call, Deescalated a call, Person Add while on the call, Processed SEI while on call, Completed supplement, Completed manual certification while on call, Used translation line, Completed CC auth, Completed SMRF, Completed renewal, Completed application, Caller insists they’ve submitted something but there is no record of it, Caller has called more than once today, Caller is on speakerphone with a group of people, Caller has a family member speaking for them in the background, Caller has the same first name as you, Caller is 90+ years old, Caller was born on a holiday, You resolve an issue in under 2 minutes, Caller’s birthday is today and Caller has a pet making noise in the background.
Bingo Blitz | Team Pope BINGO | Disability Hub Bingo | Disability Hub Bingo 2 | Tier 1 Bingo
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