This bingo card has a free space and 39 words: difficult caller, location on intake information incorrect, call that lasts over an hour, unable to transfer, asks where you're physically located, wild spelling error, more than 5 calls waiting, vitals reported not compatible with life, emergent symptoms > one month, geneys error, you can hear a fire alarm beeping, wrong provider on call, is that a dog?, you get a compliment, caller not on communication list, VPN goes out more than once, only wants to speak with office, one call that's all, Low Census, a cold transfer, refuses 911 dispo, caller hung up before transfer, Aurora at Home call, CS1, you give out complaint line, Patient hangs up on you, Queue > 200, Not with patient at time of triage, uses 3 or more protocols for one call, complains about ED wait times, discusses the weather, no GI prep instructions, call back from closed encounter, EPIC doesn't respond, everyone else leaves the secure chat, non AAH critical lab, backline doesn't answer, you get a "squish the phish" email and incorrect call back number.
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