This bingo card has a free space and 29 words: Client only wants help from their trustee/FLA, Errors in sign-up, Creditor requests we send docs to their direct email, Added a creditor not on the NCL, Walk-in call from a rented office, Client asks us to call the CRA for them, Caller is clearly driving, Someone thinks we’re a scam, Call for BDO IT or BDO Bank, Call for Maine Care, Getting a call/chat at 4:50-5:00 PM, Client upset they have to leave a voice mail, Ascend freezing during a call, CRA calling to confirm we got a POC or other docs, Client didn’t change banks, Call for janitor or internet services, Hard to hear call, Client wants to stop a payment that is pending, Beeping or static calls, No void cheque in sign up, Got a CRA cheque with no NOA/NORA, Caller hangs up before you answer, Spelling errors in DH, New BC consult booked, Help someone who wants to speak to Dustin, Help an undischarged old bankrupt, Send a stay letter, Rescheduled a no-show consult and Turned a stressed caller into a happy caller.
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