This bingo card has a free space and 24 words: Smiled through the call., We will be happy to waive this late fee as a courtesy please allow 2-3 business days for the credit to reflect on your account ., I am very sorry to hear you lost your card, let’s review your transactions to rule out any fraudulent activity., Let me make sure that I understand what you have advised., I really appreciate your patience, let me look into this for you., I understand that this can be confusing. Let me clear this up for you.., It was my pleasure assisting you today., I would feel the same in your situation but we will sort this out., Please allow me a moment while I make sure I’m providing you with the most up to date information., We are unable to offer you X but we can look into doing Y for you., Can I ask you a couple of questions to determine the best solution for you?, I understand your concern., I would more than happy to assist you with your account today., That would be fantastic!, Let’s review the best possible solution for you., I apologize for this inconvenience. I will try my best to resolve this issue., Before I let you go, did you have any other questions or concerns regarding your account today?, I see we have revived some late payments. Would changing your due date help?, To recap our conversation today we XYZ., Just to make sure I understand you’re asking for X?, I will be happy to review your transactions with you., Of course I can assist you with this concern!, For your convenience you also have the option of making your payments on our website or using our automated system for free. and I offer my condolences to you. (When notified of someone passing).
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