This bingo card has a free space and 24 words: Recap Call, IOCR opening, Visual audit of account, emotional statement, Worked your Action Plan, Added a line, Empathy statement, Offered a promotion, vocalized ownership from beginning to end, Reduce the customer effort, Provided a self help, recognize the customer TENURE, AUX 0 is 15 or lower, asked effective Probing questions, Checked for understanding, ACW is 10 or less, relate to customer issue, transfers at 25% or lower, acknowledge the issue, Used Tcomm, IOCR closing, Used Scope of Support to follow TS policy, Reassure the customer and Vocalized the customer respect for the.
Tech Fun | CCP Bingo | 611 DAY | LTSA Incentive! | Scavenger Hunt Bingo
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