This bingo card has a free space and 87 words: rForce Password Reset, Add Printer to computer, AD Password Reset, AD Account Unlock, Need File Restore, Korey DID start the Good Morning Post, Update on Incident, Update on REQ/RITM, Any Adobe Install, Global Protect Issues, Konica Service Call, LAPS Needed, Customer Reopens incident after it was resolved, First Call Resolution, P1 Incident, Expired AD Password, Customer is not technical, PDFs not opening in Adobe, You get the same caller on the same day, Korey DID NOT start the Good Morning Post, Self Submit Queue is empty, You hear a pet on a Call, Someone asks you to view their Screen, Customer uses the word "glitching", Email Escalation about an Incident, Update on Case, Email Escalation about a Case, Customer Reopens case after it was resolved, Wanting Permanent Local Admin Access, P1 Case, User forgot their password, Password Sync issue (computer using old password to sign in), Escalate a MFA reset for IT personnel, Complete a Fetch SCTASK for a user who called in, Someone's pet joins a Teams Meeting, Resolved 10 tickets, Escalate a Case, Escalate an Incident, Office Wireless Certificate issue, MFA Reset, Fetch agent's computer forces a restart, Restarting the user's computer fixes the issue, Headset issue, Issue caused by not being connected to Global Protect/Andersen network, Agent took 15+ inbound calls in 1 day, Standup is over 15 mins, Standup is under 5 mins, Resolved 15 tickets, Ask HR transfer, LAPS did not give a password in Azure, Teams Add-in missing in Outlook, User is not sure if the email is suspicious, Chrome not loading webpages, Wrong Number, Outlook Profile Rebuild, Get a ticket for application we don't support, User has external monitor issues, User has keyboard or mouse issues, Use 1Password to uninstall Global Protect, Caller who retired but came back as a contractor, New Computer Setup, Customer says that "they have a laptop they have not returned yet", Outlook issues, Microsoft Teams issues, Customer has to end the call because they have another appointment, Users account is disabled, User asks when they can get a new laptop, Entering Credentials incorrectly, User is using a computer that is not assigned to them, 5 Tasks are completed in one day, 10 Tasks are completed in one day, Task Queue is empty, 5 Self Submit tickets completed in one day, Map a network drive, 10 Self Submit Tickets completed in one day, User restarts computer before you can provide instruction thus ending call, Get an AutoPilot user, TeamViewer or LogMeIn doesn't work, Get a Leave of Absence caller, Suspend BitLocker for update, User says they submitted a request but not showing up in ServiceNow, Close out 3+ tickets after 3 strikes in a day, Attend 2+ Meeting in a day, Caller is driving and can't troubleshoot, Free, Free and Free.
⚠ This card has duplicate items: Free (3)
Fetch Service Desk BINGO | Fetch Service Desk BINGO | Fetch Service Desk BINGO | Fetch Service Desk BINGO | Fetch Service Desk BINGO
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