This bingo card has a free space and 89 words: rForce Password Reset, Add Printer to computer, AD Password Reset, AD Account Unlock, Need File Restore, BitLocker Recovery Key, Update on Incident, Update on REQ/RITM, Any Adobe Install, Global Protect Issues, Konica Service Call, LAPs Needed, Customer Reopens incident after it was resolved, First Call Resolution, P1 Incident, Expired AD Password, Customer says the are not "Tech Savy", PDFs not opening in Adobe, You get the same caller on the same day, Korey Did not start the Good Morning Post, Self Submit Queue is empty, You hear a pet on a Call, Someone asks you to view their Screen, Customer uses the word "glitching", MES Java install, Update on Case, Cisco VPN is mentioned by the user on the call, Customer Reopens case after it was resolved, Wanting Permanent Local Admin Access, P1 Case, User forgot their password, Password Sync issue (computer using old password to sign in), Expired Five9 Password, OneDrive files are not being synced/backed up, Someone's pet joins a Teams Meeting, Someone Leaves Standup early saying "they have another meeting to get/go to", Escalate a Case, Escalate a Incident, Office Wireless Certificate issue, MFA Reset, Software Center forces Fetch Agent to restart their computer, Restarting the users computer fixes the issue, Free, Customer figured it out before you could assist, Agent took 15+ inbound calls in 1 day, Standup is over 15 mins, Standup is under 5 mins, x509 error, Circle App Setup, LAPs did not give a password, Teams Add-in missing in Outlook, User is not sure if the email is suspicious, Someone says "they haven't had their morning coffee", Wrong Number, Outlook Profile Rebuild, Virus Call (pop up about virus or something similar where a scan is needed), User has external monitor issues, User has keyboard or mouse issues, User has something spill on their laptop, VIP Called in, New Computer Setup, Customer says that "they have a laptop they have not returned yet", Outlook issues, Microsoft Teams issues, Customer has to end the call because they have another appointment, Users account is disabled, User asks when they can get a new laptop, User asks is if it is okay to put on speaker phone, User is using a computer that is not assigned to them, 5 Tasks are completed in one day, 10 Tasks are completed in one day, Task Queue is empty, 5 Self Submit tickets completed in one day, Map a network drive, 10 Self Submit Tickets completed in one day, Free, Free, TeamViewer or LogMeIn doesn't work, Get a Leave of Absence caller, Suspend BitLocker for update, User says they submitted a request but not showing up in SNow, User says that they have never connected to a VPN, Attend 2+ Meeting in a day, Get a AutoPilot user, User restarts computer before you can provide instruction thus ending call, Close out 3+ tickets after 3 strikes in a day, Free, Free and Free.
⚠ This card has duplicate items: Free (6)
Fetch Service Desk BINGO | Service Desk BINGO | Sales Technology Service Desk | Help Desk Bingo | Call Center Bingo
Share this URL with your players:
For more control of your online game, create a clone of this card first.
Learn how to conduct a bingo game.
With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
Tip: If you want your game to last longer (on average), add more unique words/images to it.
