This bingo card has a free space and 24 words: Listened carefully., Used positive language, Showed empathy., Solved a problem., Maintained eye contact., Remained calm under pressure., Smiled and greeted warmly., Apologised sincerely for a mistake., Offered reassurance., Asked open-ended questions., Provided clear explanations., Demonstrated patience., Followed up to ensure satisfaction., Adapted to the patient’s needs., Showed respect for cultural differences., Used a calm and soothing tone., Acknowledged the patient’s feelings., Collaborated with colleagues to resolve an issue., Maintained professionalism at all times., Went above and beyond to help., Listened carefully., Used positive language., Showed empathy. and Solved a problem..
⚠ This card has duplicate items: Listened carefully. (2), Showed empathy. (2), Solved a problem. (2)
Customer Service | Professionalism Bingo | Bingo at work! | Feedback Bingo | Customer Service
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