Quality Bingo

Quality Bingo Card

This bingo card has 25 words: Use of customer's name, Proper hold technique, Correct dispute process, Deescalate the customer., Defined greeting was used, Educating customer, Survey, Proper transfer technique, Appropriate knowledge, Gratitude, Recap solution, RFC, Free!, Research best options, Individualizes service, Additional assistance, Exemplifies the spirit of one IKEA, Product recommendations, Active listening skills, IKEA tone of voice, Effective questioning techniques, Using appropriate systems, Recapping information, Appropriate tone during greeting and Empathy and compassion.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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