This bingo card has a free space and 24 words: Customer Solutions, Disclosures, Verification, Tone, Professionalism, Adhere to law/policy, proper identification, deliver communication, Confidence, Mirepresented facts, Discovery and listening, Call Transfer, Control interaction, Document accurately and completely, cellphone procedure, Superstar Experience, Appropriate Greeting, Took ownership, Handled banking information, Appropriate closing, Prohibited Communication, Acknowledge Customer, Verbal complaint handled and hold protocol.
QC Bingo | Professional Standards Review | VISA Blackout | Quality Bingo | JOB READINESS
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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