This bingo card has a free space and 8 words: "are you able to do it on your own", Agent portrayed a confident, positive and professional attitude, subject clearly identified the reason for the call, No dead air, The solution was complete and easy to understand to enable the customer to solve the question, Customer was verified and call was logged orrectly, A follow up email was sent for the following reasons; a) To provide or confirm a process to follow. b) To provide or confirm links to online information. c) On request from the customer. and "I'm gonna spell this back to you..may I?".
Customer Service BINGO | Customer Service BINGO | Customer Service BINGO | Set Clear Expectations Bingo | CHC Customer-Centricity Bingo
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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