This bingo card has 16 words: Greets the customer warmly, Listens without interrupting, Shows empathy, Asks clarifying questions, Offers a solution, Keeps calm under pressure, Thanks the customer, Uses positive language, Free!, Provides alternatives, Maintains eye contact, Uses customer’s name, Summarizes the issue, Follows up appropriately, Apologizes sincerely and Ends on a positive note.
Building Trust and Positive Interactions | Call Bingo | NCSW Bingo 2023 | Chat Bingo! | First Week Foundations!
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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